The following terms and conditions (“TOS”) govern all use of the netrobe.com website (“Website”), the netrobe application for iphone and ipad (“App”) and all content, products and services available at or through the Website and App (“Services”). The Website and App is owned and operated by The Cyan Group Ltd (“Netrobe”). Our Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on this site by Netrobe. Please read the TOS carefully before accessing our Services. By accessing or using any part of our Services, you agree to become bound by the TOS. If you do not agree to all the TOS, then you may not access or use any Services.
A member account (“Account”) is the area in our Website and App which requires e-mail, user name, password, gender and contains personal information regarding the user, such as name, photo, birth date, country of origin, bio and website address. You cannot create an Account if you are under 13 years old. You may register directly via the Website by logging into your Account with facebook or twitter or you may register via the App. If you register through facebook or twitter, we will extract the personal information you provided to facebook and twitter from the account you have with those two sites and use that information to create your account. You consent to our access to and collection of such personal information about you. If you create an Account you are responsible for maintaining the security of your Account and fully responsible for all activities that occur under the Account and any other actions taken in connection with the Account. You must immediately notify Netrobe of any unauthorized uses of your Account or any other breaches of security. Netrobe will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. Registration of a member implies providing a valid e-mail address for the communication between Netrobe and the member and a valid name.
Netrobe cannot review all of the material posted to the Website and App and cannot therefore be responsible for that material’s content, use of effects. By operating the Website and App, Netrobe does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, trojan horses and other harmful or destructive content. The Website and App may contain content that is offensive, indecent or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website and App may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Netrobe disclaims any responsibility for any harm resulting from the use of the Website and App from third parties, or from any downloading by those third parties of content there posted.
We have not reviewed, and cannot review, all of the material made available through the websites and webpages to which netrobe.com links, and that link to netrobe.com. Netrobe does not have any control over those non-Netrobe websites or webpages and is not responsible for their contents of their use. By linking to a non-netrobe website or webpage, Netrobe does not represent or imply that it endorses such website or webpage.
Netrobe grants you a limited, non-exclusive, non-transferable license to download and install a copy of the App on a mobile device or computer that you own or control and to run such copy of the App solely for your own personal use. With respect to any App downloaded from the Apple App Store you can use the App as permitted by the “Usage Rules” set forth in the Apple App Store Terms of Service. Netrobe reserves all rights in and to the App not expressly granted to you under this Agreement.
Access, registration and usage of the Website and App are free.
The Services are provided “as is”. Netrobe disclaims all warranties of any kind, express or implied, including without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement of proprietary rights. To the fullest extent permitted by law, Netrobe disclaims any warranties for viruses and other harmful components in connection with our Services.
In no event will Netrobe be liable with respect to any subject matter of the TOS under any contract, negligence, strict liability or other legal or equitable theory for (i) any special, incidental or consequential damages resulting from the use of the Website and App and/or (ii) for interruption of use or loss or corruption of data. Netrobe shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
You agree to indemnify and hold harmless Netrobe, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses including attorneys’ fees, arising out of your use of our Services, including but not limited to your violation of the TOS.
As Netrobe asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by Netrobe violates your copyright, you are encouraged to notify Netrobe. Netrobe will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Netrobe will terminate a visitor’s access to and use of the Website and App if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Netrobe or others.
The TOS do not transfer from Netrobe to you any Netrobe or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Netrobe. Netrobe, the netrobe logo, and all other trademarks, service marks, graphics and logos used in connection with the Website and the App are trademarks of Netrobe or Netrobe’s licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and App may be the trademarks of other third parties. Your use of the Website and App grants you no right or license to reproduce or otherwise use any Netrobe or third-party trademarks.
Netrobe reserves the right, at its sole discretion, to modify or replace any part of the TOS. It is your responsibility to check the TOS periodically for changes. Your continued use of or access to the Website and App following the posting of any changes to the TOS constitutes acceptance of those changes. Netrobe may also, in the future offer new services and / or features through the Website and App. Such new features and/or services shall be subject to the TOS.
Netrobe may terminate your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your Netrobe Account, you may simply discontinue using the Website and the App. Notwithstanding the foregoing, Netrobe can terminate your Account if you materially breach the TOS and fail to cure within thirty (30) days from Netrobe’s notice to you thereof; provided that, Netrobe can terminate the Website and App immediately as part of a general shut down of our Services. All provisions of the TOS which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
The present TOS are in conformity with UK law. The country of the user and/or the country of the member with whom he or she is dealing with may have applicable laws in regard to their transactions with other users that may be independent of the agreements made with Netrobe in the TOS, or with the user later on. All litigation with regards to the validity, interpretation, or execution of the present TOS will be governed by the laws of UK. The proper venue for any disputes arising out of or relating to any of the same will be the Courts located in London, UK.
Any dispute arising under this Agreement, it shall be resolved by arbitration by a single Arbitrator in the UK. In the event that any party fails to submit any dispute arising from this agreement to mediation first, or fails to meaningfully participate in mediation, that party will not be entitled to attorney’s fees as provided in this paragraph. Any judgment upon the award entered by the arbitrator may be entered in any Court having jurisdiction. Costs of arbitration, including reasonable attorney's fees incurred in arbitration as determined by the Arbitrator, together with any reasonable attorney's fees incurred by prevailing party in Court enforcement of the arbitration award after it is rendered by the Arbitrator, shall be paid to the prevailing party by the party designated by the Arbitrator or Court.
This Agreement constitutes the entire agreement between Netrobe and you concerning the subject matter hereof. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.
For your protection, when you place a request for a “styling session”, Netrobe will never save your credit or debit card information and thus every time you place a new order, you will be asked to provide us with your credit or debit card and billing information, in order to process your order. You will be charged a one-time specified fee for every styling session you request, which includes 3 to 5 outfits. We accept the following credit cards at this time: American Express, VISA, MasterCard, Maestro, Discover Card and paypal to process your payment.DELIVERY
Every time you request a new styling session, a Netrobe stylist will have up to 48 hours to select and create the best outfits based on your request. In case you need to contact your personal stylist, you can email us at: email@example.com using your Order number as a subject.REFUND POLICY
Based on Netrobe’s policy we do not refund any funds once you have placed a “styling session” request. However, upon special circumstances and detailed discussion, or in case of a technical problem Netrobe will consider a refund. For your customer support you can contact at firstname.lastname@example.org